WhiteTrail Tech is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it. We comply fully with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018. Your trust matters to us, and we treat your information with the highest level of care and responsibility.
We collect personal information that you voluntarily provide when contacting us or using our services. This includes your name, email address, phone number, and any details you share in enquiry forms or correspondence. We may also collect technical information such as your IP address, browser type, and device details through standard web analytics. All data collection is necessary for service delivery, communication, or website improvement purposes.
Your personal data is used solely to respond to your enquiries, provide services you request, and improve our website experience. We use contact details to communicate with you about projects, updates, or service-related matters. Technical data helps us understand how visitors interact with our site so we can enhance usability and performance. We never sell, rent, or share your personal information with third parties for marketing purposes.
We store your personal information securely using industry-standard encryption and access controls. Data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Our systems are regularly reviewed and updated to protect against unauthorized access, loss, or misuse. We take all reasonable precautions to ensure your data remains safe and confidential at all times.
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you or object to certain types of data processing. If you wish to exercise any of these rights, please contact us directly via email. We will respond to your request promptly and in accordance with UK data protection laws.
Our website uses cookies to improve functionality and analyse site performance. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, though disabling them may affect certain features. For more details, please refer to our Cookie Policy.
We may use trusted third-party services to support website operations, such as hosting providers and analytics tools. These providers are carefully selected and contractually obligated to protect your data in compliance with GDPR. We do not permit third parties to use your personal information for their own purposes. Any data shared is limited to what is necessary for service delivery.
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it. Parents or guardians who believe their child's information has been collected should contact us directly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us. You can reach us via email at [email protected] or by phone at +441923801080. We are committed to addressing your concerns promptly and transparently. Your privacy and trust are our top priorities.